Customer Support

Select a Support Option

Technical Support

I have purchased a fan and need technical assistance or parts.

Fill Out Form

Purchase a Fan

I would like to speak to someone about purchasing a fan.

Track My Order

I have already placed an order and would like to know the status.

Start a Support Case

Please fill out the form below to start a support case. Upon completion, you will receive an email with your case number. A support representative will contact you the same day if you fill out the form prior to 12:00pm PST. Otherwise, you will be contacted the next business day.

Your Information

First Name*:

Last Name*:

Company*

Email*

Phone*

Installation Address

Street:

City:

Installation Country:

Installation Zip/Postal Code:

Brief Issue Description

Project Name:

Brief Issue Description*

There is a technician currently on-site

Purchase Verification (providing this information will help speed up your case)

Name of Company that Sold You the Fans:

Fan Serial No. (from the top of the fan motor):

Sales Order or Purchase Order #: