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Customer Support

Please choose a support option below

Technical Support

I have purchased a fan and need technical assistance or parts.

Purchase a Fan

I would like to speak to someone about purchasing a fan.

Track My Order

I have already placed an order and would like to check on the status.

Call Us

1-866-668-3247
Monday through Friday, 7:00AM – 4:00PM PST

Start a Support Case

Please fill out the form below to start a support case. Upon completion, you will receive an email with your case number. A support representative will contact you the same day if you fill out the form prior to 12:00pm PST. Otherwise you will be contacted the next business day.

Your Information

First Name*:

Last Name*:

Company*

Email*

Phone*

Installation Address

Street*:

City*:

Installation Country*:

State/Province*:

Installation Zip/Postal Code*:

Brief Issue Description

Brief Issue Description*

There is a technician currently on-site

Purchase Verification (providing this information will help speed up your case)

Name of Company that Sold You the Fans:

Fan Serial No. (from the top of the fan motor):

Sales Order or Purchase Order #:

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Industrial Ceiling Fans

Commercial Ceiling Fans

Controls & Automation

Solutions for Any Space

AirViz

Customer Support

Please choose a support option below

Technical Support

Purchase a Fan

Track My Order

Start a Support Case

Your Information

Installation Address

Brief Issue Description

Purchase Verification (providing this information will help speed up your case)

Industrial Ceiling Fans

Commercial Ceiling Fans

Controls & Automation

Solutions for Any Space

AirViz

Customer Support

We’re here to help

Please choose a support option below

Start a Support Case

Your Information

Installation Address

Brief Issue Description

Purchase Verification (providing this information will help speed up your case)

Cookie and Privacy Settings